Gramlights Standard GL Center Cap BK-Chrome/BL
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Rays has been involved in the world's highest-level motor races, such as the F1 and GT1 World Championships, as well as in all categories of car racing that transcend the competitive level. Not limiting its operations to Japan alone, Rays has recently taken part in car races in the United States and Europe, as well.
Remaining at the forefront of development through car racing is indispensable for Rays, as more than anything else, it provides them with an opportunity to compete in earnest. Because all of the participants in a motor race are doing their utmost to win, it's simply impossible to trick the spectators, and Rays believes that putting its reputation on the line in a competition where only the real deal will prevail enables it to enhance the performance of its road wheels.
Rays has won championships in various categories of car racing, but victory is not the only reason why we take part in car racing. The most important thing is to prove the efficacy of our wheels through such victories, while at the same time gaining the experience and know-how that can only be acquired by participating in car races, which are won by one tenth of a second.
At wheel development sites nowadays, the boundary between computer-based tests and field tests is almost non-existent, with the former delivering almost identical results to the latter. This is why empirical data is the key to successful development. Computer-generated figures are useful only if data built up from experience is available. They are nothing more than results derived through the filter of a computer. However, if constantly updated data is used, wheels considered to have already reached their limit can be made even lighter and stronger.
Rays doesn't just apply such know-how to the manufacturing of its sport wheels?we apply it to all its wheels. The know-how required to make wheels lighter and stronger can also be leveraged in the manufacture of forged wheels and cast sport wheels, both of which are celebrated for their high performance, as well as the dress-up wheels that decorate sedan and minivan bodies. To that end, Rays has stuck resolutely to in-house development and production and, most importantly, production in Japan. All of this is exemplified by Rays' slogan: "The concept is racing."
FAQ
How Long Will It Take to Receive My Order?
Shipping times vary based on your location and our inventory levels.
- In-Stock Items: All in-stock items will be shipped within 2-3 business days and delivered using the shipping method you selected at checkout.
- Delivery Details: Once your order is shipped, you will receive a confirmation email with tracking and delivery details.
If you have any questions about your order, please don't hesitate to contact us.
My Order Is Taking Longer Than Expected. What Can I Do?
At T1 Motorsports, we strive to ensure every customer is satisfied with their experience.
- Before your order is confirmed, you will receive an email with the estimated arrival time (ETA) for your shipment.
- While we do our best to meet all delivery expectations, unexpected delays may occur. Rest assured, our team is always here to help and resolve any issues.
- If you have any concerns regarding your order, please contact us directly, and we’ll work to find the best solution for you.
What Is Your Return & Exchange Policy?
Order Cancellations & Processing Fees
- All processed orders that have not yet shipped will incur a 6% processing fee to cover payment processing and cancellation costs from manufacturers or warehouses.
- A processed order refers to any order that has been entered into our system, removed from inventory, and is in the packing or shipping stage.
- For special orders or custom-made items, the processing phase begins once the manufacturer has received our order.
- To prevent unwanted shipments, please notify us immediately if you wish to cancel a recently placed order.
Returns & Exchanges
Due to the nature of racing and performance vehicle parts, the following return conditions apply:
- No returns will be accepted on:
- Special order items
- Opened, installed, incomplete, or used products
- If a product is unused and unwanted, it may be returned within 30 days of delivery (excluding special order items).
Refund Options
Upon return of an eligible product, you have two refund options:
- Refund to Original Payment Method
- Subject to a 20% restocking fee on the total amount.
- Initial shipping costs are non-refundable (even for "free shipping" items, as actual shipping charges must be deducted).
- Store Credit Option
- Receive a full credit (minus shipping costs) for future purchases at T1 Motorsports.
- Some brands may have up to a 10% restocking fee - please contact us for confirmation.
Return Shipping
- If you cannot ship the product back yourself, we may provide a return shipping label.
- The shipping cost will be deducted from your total refund or store credit.
- All returns must be reported within 30 days of the delivery date.
For any questions or assistance, please contact T1 Motorsports customer support. Special order items
Opened, installed, incomplete, or used products
What Should I Do If My Ordered Product Doesn't Fit?
At T1 Motorsports, we take great care to ensure our fitment guide is as accurate as possible.
- If you experience any fitment issues with your product, please contact us via email or phone.
- Our team is ready to assist you and provide a solution to resolve the issue promptly.
Your satisfaction is our priority, and we’re here to help ensure the perfect fit for your vehicle!